Cookies Policy | Wild Card City Casino

1. What cookies are

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies may be set by the website you are using, which are commonly called first-party cookies, or by another service provider whose technology is used on the website, which are commonly called third-party cookies.

Similar technologies can include pixels, tags, software development kits, local storage and other tools that collect or store information on a device, or that help us understand how a website is used. In this policy, we use the word cookies to refer to cookies and similar technologies unless we state otherwise.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be connected with other information we hold about you, such as account, device or activity information. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy laws.

Why cookies are used

We may use cookies for a range of purposes. Some cookies are necessary for the website to work properly, while others help us understand usage, remember preferences or support relevant communications. The types and purposes of cookies used may change as the website, its features and our service providers change.

To allow pages, account areas and interactive features to function correctly.
To maintain security, detect suspicious activity and help protect accounts, transactions and the website.
To remember settings, preferences and choices made during a visit.
To keep you signed in where the website offers account functionality and where this is appropriate.
To understand how visitors use the website and identify technical issues or areas for improvement.
To measure the effectiveness of website content, promotions or communications where permitted.
To provide information or advertising that may be more relevant to your interests, subject to applicable requirements and your choices.

2. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may be used to manage sessions, remember security settings, route requests, prevent fraudulent activity, maintain accessibility features and support account or registration processes. Without these cookies, parts of the website may not operate as intended. Because they are needed for core functions, they may not always be capable of being disabled through ordinary preference tools.

Preference and functionality cookies

These cookies remember choices you make, such as language, display or other settings. They can make the website easier to use by reducing the need to enter the same information repeatedly. If you decline or delete these cookies, some preferences may not be remembered and you may need to select them again during a later visit.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website performs and how visitors interact with it. They may provide information about pages viewed, links selected, approximate location, device type, browser type, visit duration and technical errors. We use this information in aggregated or otherwise appropriate ways to improve usability, content, performance and reliability.

Security and fraud-prevention technologies

We may use cookies and related technologies to help identify unusual behaviour, protect the website from attacks and reduce the risk of unauthorised access, payment abuse or other harmful activity. These technologies may assess information about a device, browser, session or interaction with the website. Refusing or deleting them may affect access to certain features or prevent us from providing some services securely.

Advertising and marketing cookies

Where permitted, advertising or marketing cookies may help us measure campaigns, understand visits from promotional channels and show information that may be more relevant to you. These cookies may be placed by us or by selected third-party providers. We do not use cookies to remove your responsibility to make informed gambling decisions, and marketing activity should not be understood as an invitation to gamble beyond your means.

3. Third-party services and cookie choices

Some website functions may rely on services provided by third parties. These providers may use their own cookies or similar technologies to deliver analytics, security, payment-related functionality, customer support, content, advertising or other services. The third party may collect information in accordance with its own privacy notice and terms. We encourage you to review the information provided by relevant third parties before using their services.

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or customise certain categories of non-essential cookies. Your available choices may depend on your location, device, browser and the services active on the website. If a preference tool is available, it should explain the options presented to you at that time.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. You may be able to receive a warning before a cookie is stored. Instructions vary between browsers and devices, so you should consult the relevant settings or support information.

Blocking or deleting cookies may not remove all information already collected, and it may not prevent every type of similar technology from operating. It may also affect website functionality. For example, you may be unable to sign in, maintain a session, save preferences, complete certain forms or use account and transaction features. If you use more than one browser or device, you may need to set your preferences separately on each one.

Accepting optional cookies does not guarantee that you will receive particular content, promotions or advertising.
Rejecting optional cookies does not necessarily stop all marketing communications; separate communication preferences may apply.
Deleting cookies may reset choices previously made on the website.
Necessary cookies may continue to operate where required for security, compliance or essential functionality.
Cookie settings may be updated if the website introduces new tools or changes the services it uses.

4. Retention, privacy and changes to this policy

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on a device for a set period or until they are deleted. The period may vary according to the purpose of the cookie, the settings of the relevant service and your browser or device controls.

Information collected through cookies may be used to operate, secure, maintain and improve the website, meet legal and regulatory obligations, prevent misuse and support responsible service management. We handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy. The Privacy Policy provides more information about the kinds of information we collect, how we use and disclose it, security practices and any rights or choices that may be available to you.

We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal obligations or operational practices. The updated version will be made available on the website and will apply from the date stated in the updated policy, where a date is provided. You should review this page periodically so that you remain aware of how cookies and similar technologies may be used.

If you have questions about this Cookies Policy or wish to make a privacy-related request, please use the contact or support options made available on the website. Do not include unnecessary sensitive information when submitting a request. We may need to verify your identity before responding or taking action, and some requests may be subject to legal, security or operational limitations.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required, we will seek it in accordance with applicable requirements.